Warranty: Any media box purchased from us has a 3-month replacement warranty from the date of purchase. The warranty is void if the item is damaged from misuse, user damage, or electrical surge.

Returns/Refunds on Equipements
: 14 days, no questions asked, Returns of any TV media boxes purchased will be happily accepted within 14 days from the day that you receive them.

All items must be returned in the same condition that they were sold in!
If all items are returned in the same condition that they were sold in, 
a full refund will be immediately credited to you. Refunds to credit cards can take up to 7 business days to reflect in your account. Shipping charges are not refundable.
The seller pays the return shipping fee.

Live TV Refund: There is no commitment to continue the live TV for any amount of time, longer than the month that you purchase. Cancel anytime after your service expires without penalty.
we are committed to ensuring your satisfaction with our products. If you are unhappy with your purchase or encounter an issue that we are unable to resolve, rendering the system unusable, we are pleased to offer a complete refund within 3 days of your original purchase.

We firmly believe in and stand behind our product 100%, but we understand that it may not meet everyone’s expectations all of the time.

A few conditions apply to our refund policy:

  1. Technical Issues: We are unable to provide refunds for technical issues unless you allow us to assist you adequately. If we are unable to resolve the issue for you, we will gladly provide a refund. Please contact us before requesting a refund for technical issues.
  2. Timeframe: Refunds may only be issued within 3 days of the purchase date. After 3 days, no refunds can be processed.
  3.  Big Events: refunds will not be issued if the subscription was ordered for the purpose of watching an event and then canceled.
  4. There is a 10% return fee applied to cover the bank fee.


We will attempt to email you a reminder a few days before you’re due to expire. If you wish to renew, please renew before your live TV service expires.!

In the end, we want everyone to have a positive experience and we will make every attempt to solve any problem or any question you might have.
contact us is the key
Thank you,