TROUBLESHOOTING

FIX YOUR IPTV NOT WORKING PROBLEM

 

  1. It’s possible that your internet provider is blocking IPTV Links.

     

There are 2 fixes for this problem

  • You can try using a VPN or switch to a different provider that doesn’t block IPTV
  • Alternatively, changing your DNS Setting might help. 
  1. Make sure your IPTV device has internet access

To check this, exit the IPTV app and open another app like YouTube to see if you have a connection.
If other apps aren’t working, turn off your IPTV device and wifi router for 15 minutes, then turn them back on.

There could be a variety of explanations for this issue:

  • Start by resetting your router
  • Restart the IPTV device you are using
  • If you are facing problems with WIFI, switch to 4G and test the connection
  • Check for any possible obstructions interfering with the Wifi signal
  • Test the internet connection on your IPTV device
  • Verify that the IPTV device is functioning properly by testing it on another Wifi network
  • You might have an internet provider that blocks IPTVs; in that case, it is best to use a VPN. We suggest using our recommended VPN or the ones we’ve provided on our website.
  • Double-check that your IPTV device has internet access
  • Try out other channels to determine whether the issue is channel-specific
  • Clear the IPTV cache from the application you are using
  • Experiment with different apps to see whether one works better than another
  • Test a new playlist (feel free to contact us for recommendations)
  • Use a different device if possible
  • Changing DNS settings can often help resolve problems with IPTV on Wifi 


HOW TO CHANGE DNS SETTINGS ON YOUR IPTV DEVICE

Here’s a guide on how to change DNS settings on different devices:

How to Change DNS on an Amazon Firestick

  • Download the IP Tools app on your smartphone and connect it to your home Wi-Fi network.
  • Scroll down to the section below Proxy lists and write down the Broadcast address and Gateway.
  • On your firestick remote, press the Home button, go to Settings > Network > Choose Wi-Fi network > Forget network.
  • Enter your Wi-Fi password, click Advanced, and enter the IP address you wrote down earlier for Broadcast IP and Gateway.
  • For Network Prefix Length, enter 24, then enter Cloudflare DNS settings (1.0.0.1 and 1.1.1.1).
  • Click Connect and start enjoying IPTV.

How to Change DNS on LG Smart TV

  • Press Menu on the LG remote and go to Settings > Network Connection > Set Expert.
  • Under IP mode, choose Dynamic, then select Manual under DNS server.
  • Enter Cloudflare DNS settings (1.0.0.1 or 1.1.1.1) and restart your LG smart TV.

How to Change DNS on Samsung Smart TV

  • Press Menu on Samsung remote, go to Settings > Network > Network Status > IP Settings > DNS Setting > Enter Manually.
  • Enter Cloudflare DNS settings (1.0.0.1 or 1.1.1.1) and restart your Samsung smart TV.

How to Change DNS on Sony Smart TV

  • Press the Home button on your Sony TV remote, choose Network Setup > Expert.
  • Select the Wireless or Wired LAN you are connected to, and write down your IP address.
  • Go back to Network, choose Advanced Options > IP Settings > Static.
  • Enter your IP address with 249 instead of the last digit (e.g., 192.168.1.249).
  • For Gateway, enter your router’s IP address, and for DNS settings, enter Cloudflare DNS settings (1.0.0.1 and 1.1.1.1).
  • Restart your Sony Smart TV.

How to Change DNS on Apple TV

  • Go to Settings > Network > Network > Select Wi-Fi > Configure DNS.
  • Choose Manual, enter DNS server address (001.000.000.001), and save the settings.
  • Go back to the main screen, choose Settings > Sleep, unplug your Apple TV, wait for 10 seconds, and plug it back in.

How to Change DNS on an iPhone or iPad

  • Go to Settings > Wi-Fi > Choose Wi-Fi network.
  • In the DNS field, enter Cloudflare DNS settings (1.0.0.1 and 1.1.1.1) and go back to Wi-Fi to save the settings.

How to Change DNS on Android

  • Go to Settings on your Android device, select Wi-Fi, press and hold on the Wi-Fi network to get a dialog box, choose Modify Network Config.
  • Check Show Advanced Settings, change IP setting to Static, and enter Cloudflare DNS settings (1.0.0.1 and 1.1.1.1).
  • Restart your device.

How to Change DNS on a MAG Box Device

  • Go to Settings > System Settings > Network > Auto(DHCP) > Manual DNS.
  • Enter Cloudflare DNS settings (1.0.0.1 or 1.1.1.1) and restart your MAG box.

Use a VPN Router

Using a VPN is the best way to avoid IPTV issues and ISP bandwidth throttling. Consider buying a wireless router that has VPN capabilities built-in or a dedicated VPN router to allow all your devices and computers to run on a VPN, avoiding any bandwidth throttling issues and IPTV problems.

In conclusion, changing DNS settings can improve your internet speeds and give you a better performance increase on any device.

RESOLVE IPTV BUFFERING OR FREEZING ISSUES.

It’s important to keep in mind that IPTV buffering can be caused by a variety of factors, and while your internet service provider’s (ISP) servers may be one possibility, it’s always a good idea to perform some troubleshooting on your end before assuming the problem lies with your provider.

  1. Check Your Internet Speed

First, ensure that your internet speed is sufficient by running a speed test on Speedtest by Ookla. Ideally, you should have a download speed of at least 10Mbps to watch IPTV without buffering.

  1. Use An Updated IPTV App

Ensure that you’re using an updated and reliable IPTV app like TiviMate or IPTV Smarters.

  1. Check for Bandwidth Throttling

If you notice that buffering and freezing occur mostly during evenings and weekends, your internet provider might be throttling your bandwidth. Try using a VPN to eradicate these issues (if you’re already using a good IPTV provider).

  1. Check for Internet Dropouts

Check if you’re experiencing any internet dropouts by testing the streams on your smartphone. If the issue doesn’t occur on your smartphone, move on to the next step.

  1. Wait Some Time

In some cases, waiting a few hours or even a day can resolve buffering or freezing issues, especially if you’ve never had problems with your provider before.

  1. Check Your Wi-Fi Signal Strength

If you’re using an older device like a Firestick, your Wi-Fi strength may have deteriorated, causing buffering or freezing. Test another device if possible, or move the Firestick or router closer together to improve signal strength.

Other potential solutions include:

  • Restart the router
  • Restart the IPTV device
  • Connect through 4G instead of Wi-Fi
  • Ensure nothing is obstructing the Wi-Fi signal
  • Test the internet connection on your IPTV device
  • Test your IPTV device on another Wi-Fi network
  • Use a VPN if your internet provider blocks IPTVs
  • Check that your IPTV device has internet access
  • Test multiple channels on your IPTV service
  • Clear the cache for your IPTV app
  • Try a different app
  • Try a different playlist (contact us for recommendations)
  • Use a different device
  • Change DNS settings to improve IPTV performance on Wi-Fi

In summary, this guide covers a range of potential fixes for IPTV buffering or freezing issues, which should help you get your IPTV running smoothly once again.

EXPERIENCING ISSUES WITH YOUR IPTV?

There are a variety of potential explanations for IPTV issues, including:

  • Slow Internet: This could be due to factors like a weak Wi-Fi signal, too many users on the network, hardware problems, or a subpar ISP.
  • ISP throttling: Your internet service provider may have policies in place that slow down IPTV or streaming traffic in order to conserve bandwidth.
  • Weak processor: If you’re using an older device or Smart TV, it might not be powerful enough to handle modern IPTV apps.
  • Outdated app: Your IPTV app could be out of date, unsupported, or otherwise incompatible with your device.

If you’re experiencing problems with IPTV, there are a few steps you can take to try to resolve them:

  1. You Are Using An Internet Provider That Blocks IPTV

We recommend using a VPN as it’s the most effective way to get around ISP blocks. VPNs can be installed on a variety of IPTV devices, such as Smart TVs and Firesticks.

  1. Check Your IPTV Device Has Internet Access

Before troubleshooting further, check that your IPTV device has internet access by exiting the IPTV app and opening another app, such as YouTube.

If other apps aren’t working either, turn off your IPTV device and then unplug your wifi router for 15 minutes. After that, plug the router back in and wait 5 minutes before turning on the IPTV device. This should address any internet-related issues unless there is a general outage in your area.

  1. Test Other Channels

Start by testing multiple channels on your IPTV service to determine whether the issue is channel-specific or more widespread.

  1. Clear IPTV Cache

Clearing the cache for your IPTV app on TV or mobile can often fix streaming errors. Look for options to delete or clear cache or data, or try clearing the cache within the app itself (if available).

  1. Try A Different App

If you’re using an IPTV box, you may be limited to a specific provider and software. However, there are many different services you can try on your computer, mobile device, or Smart TV. If one IPTV app has stopped working, even if it’s up to date, consider trying another.

  1. Try A Different Playlist

If your channels have stopped working despite trying other fixes, you may need to get a new playlist. Reach out to us for recommendations.

  1. Use A Different Device

Over time, Smart TVs, streaming sticks, and IPTV boxes can become outdated and fall behind the requirements of current software and playlists. In such cases, consider upgrading or switching to your computer or smartphone, as IPTV apps work well on these devices.

HOW TO TROUBLESHOOT IF YOUR IPTV IS NOT WORKING ON WIFI

Here are some steps you can take to troubleshoot if your IPTV service is not working on Wi-Fi:

  1. Install a VPN

If your IPTV service is not working on either Wi-Fi or Ethernet connection, it may be due to your ISP blocking events like live sports. A VPN can help fix this issue and prevent your IPTV from being blocked by your internet provider.

  1. Change DNS Settings

Try changing the DNS settings on your IPTV device, which can sometimes bypass your ISP’s blocking of the internet. You can also change the DNS in your wireless router by logging into its local webpage, finding the DNS settings section, and changing the primary and secondary DNS to 1.1.1.1 and 1.0.0.1.

  1. Restart Router and IPTV Device

Restarting your router and IPTV device can often resolve connectivity issues.

  1. Check for Obstructions

Ensure that nothing is obstructing your Wi-Fi signal, and move closer to your router if necessary.

  1. Test Your Internet Connection

Test your internet connection speed to ensure that it’s strong enough to support IPTV streaming.

  1. Test Your IPTV Device on Another Wi-Fi Network

Testing your IPTV device on another Wi-Fi network can help determine whether the issue is with your device or your home network.

FAQ:

  • Using power adapters should not cause any issues.
  • Using a Wi-Fi repeater or booster should not cause any issues, but make sure you’re connected to the correct network.

By following these steps, you should be able to troubleshoot and resolve any issues you’re experiencing with IPTV over Wi-Fi.